Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

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Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.75 / 5 24 reviews
23 of 24 people recommends decathlon
Delivery Experience
4.56 / 5
Ease of navigation
4.56 / 5
Product Range
4.56 / 5
Payment Process
4.56 / 5
Customer Service
4.56 / 5
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Joe
Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(South Africa)
Good first experience of purchasing via your website. The product I purchased looks like it is good quality - I am looing forward to see how the sports shoes last. I will definitely use your website again in the future.
Delivery Experience
Ease of navigation
Product Range
Payment Process
Customer Service
Corinne
Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(South Africa)
I was most impressed with the product and the speedy service delivery, very good experience
Delivery Experience
Ease of navigation
Product Range
Payment Process
Customer Service
Alexandra
Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(South Africa)
I have been beyond surprised at the amazing service I received regarding my order and have to commend Tatenda for her amazing service, initiative, out of the box thinking amazing customer service!! Wonderful, a breath of fresh air!!! WELL DONE!!
Delivery Experience
Ease of navigation
Product Range
Payment Process
Customer Service
Inez
Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(South Africa)
Excellent service and great products against a reasonable price.
Delivery Experience
Ease of navigation
Product Range
Payment Process
Customer Service
Response of the brand
Hello Inez,

Thank you for taking your time to answer our short survey. We are delighted that you found our service pleasant. We look forward to your next visit to our store.

Tatenda
Marvin
Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(South Africa)
Excellent service from browsing to delivery.

The product fabric is good and what I expected.

The fit is okay, except that the shirts are a little short. Not a deal breaker but a sizing chart may help.
Delivery Experience
Ease of navigation
Product Range
Payment Process
Customer Service
Response of the brand
Hi Marvin, 

Thanks for your valuable feedback !
Actually we do have a size guide. A link to this one is present on each product page just above the size selection. I am really sorry that you missed it.
Just to be sure that you will buy the correct size next time, I invite you to click on this link to consult the guide.
https://www.decathlon-sports.co.za/content/size_guide/sizeguide_en.html

If you have further question, you are more than welcome to send us an email.

Have a great day

QUENTIN
Caroline
Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(South Africa)
I'm so happy to be able to order products from Decathlon.
When are you coming to install a shop in Cape Town???
Delivery Experience
Ease of navigation
Product Range
Payment Process
Customer Service
Response of the brand
Hello Caroline,

Thank you for sharing with us such a positive review. It means a lot to us. We excited that you are also looking forward to the opening of a new Decathlon Store in Cape Town.  We do not know when for now, but we will surely come.

Tatenda
Ina
Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(South Africa)
Great online shop and delivery cheap and quick
Delivery Experience
Ease of navigation
Product Range
Payment Process
Customer Service
Response of the brand

Thank you for taking your time to share with us about your experience.  We trust that you will find our products durable and easy to use.
Tatenda
Robin
Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(South Africa)
Pleasant experience.Rapid overnight delivery.Well done !
Delivery Experience
Ease of navigation
Product Range
Payment Process
Customer Service
Allen
Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(South Africa)
Good overall service
Delivery Experience
Ease of navigation
Product Range
Payment Process
Customer Service
Katherine
Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(South Africa)
absolutely fantastic service
Delivery Experience
Ease of navigation
Product Range
Payment Process
Customer Service